FAQ

Frequently Asked Questions (FAQ)

1. What types of bags do you sell?
We specialize in stylish clutch bags and handbags, including evening clutches, mini bags, crossbody bags, and versatile designs for both casual and formal occasions.

2. Are your bags made from genuine leather?
We offer a variety of materials including genuine leather, high-quality vegan leather, and premium fabric. Each product description will specify the material used.

3. How do I place an order?
Simply add your favorite items to your cart and proceed to checkout. Follow the instructions to complete your purchase.

4. Do you ship internationally?
Yes, we offer international shipping. Shipping fees and delivery times may vary depending on your location.

5. How long does delivery take?
Domestic orders usually arrive within 2–5 business days. International orders may take 7–14 business days. You will receive a tracking number once your order is shipped.

6. Can I return or exchange an item?
Yes. We accept returns and exchanges within 7 days of receiving the item, provided it is unused and in original condition. Please refer to our Return Policy for full details.

7. What if my bag arrives damaged?
If your item arrives damaged or defective, please contact us within 48 hours with photos, and we’ll assist you with a replacement or refund.

8. How can I contact customer service?
You can reach us via email at [contact@lawrybad.top] or send us a direct message on our social media pages. We aim to respond within 24 hours.